Contact form

Do you have questions about German Ports?
Then simply use the corresponding contact form by selecting the relevant harbour.

Or call us on the following numbers:

Bremerhaven & Wilhelmshaven

+49 421 30902810

Hamburg

+49 40 37860970

Monday - Friday 08:00 - 17:00

or by email to:
support@germanports.com

Safety-related reports or suspected cases

If you notice any unusual or suspicious activities in connection with port processes or in the context of the German Ports procedure, please report them.
Your information can help to recognise possible criminal activities at an early stage and increase the security of port logistics.

The following contact points are available to provide you with relevant information.

Bremen harbours
Telephone: 0421 5154 1717 (for acute cases)
E-Mail: An e-mail address is available on request from dbh support.

Hamburg
Hamburg Port Security Centre
Phone: 040 59369 3600
E-mail: info@hsz.hamburg.de
Anonymous tip portal: www.polizei.hamburg.de/hafen

Important note
ATTENTION: These are not emergency contacts.
In emergencies, please call the police emergency number 110.